March 23, 2020 

Hello SOSubaru Friends,

We are open!

And it's a great and opportune time to do business with SOSubaru!

Regarding our facility and the coronavirus, we want to let you know that Southern Oregon Subaru is following CDC guidance for preventing the spread of viruses. Our main concern is to protect the health and safety of our customers, employees, and neighbors.  

Per Oregon State and OSHA guidance and until further notice, masks are required inside our facility.  

In addition, we are following Oregon State Executive Order No. 2012 (issued 03/23/2020) which requires us to maintain a 6-foot distance between individuals.  Along those lines, we are happy to let serious buyers test drive our vehicles, with special circumstances.  Please contact sales department for details.  

We ask that customers that have any doubt about their health to take advantage of chat (on our website), calling, or emailing us; we are happy and able to conduct business by those channels.  If you are coming in for Service and you are experiencing any adverse health symptoms please reschedule.

Based on the Oregon State Executive Order, there is no way that we can maintain our shuttle service.  If your service visit is expected to take longer than you feel able to utilize our waiting area, we ask that other arrangements be made or that you reschedule your visit. 

We are also happy to do a video walk-around and send it to you, or a live-video facetime if you prefer.  Just call in (541-245-2000) and ask for a sales professional.

As this is a fluid situation, we will be adjusting our processes and procedures as required by federal and state law.  Please call, email, or text us if you have any questions.  

To further protect our customers and staff, we provide hand sanitizer and have increased our protocols for sanitizing all high contact surfaces like counters, restrooms, and door handles. Employees have increased the frequency of hand-washing, and employees experiencing flu-like symptoms will be asked to remain home.  With every service visit we are swabbing the interior of cars with disinfectant wipes before and after they enter the service bay.  And with every test drive we are doing the same. 

Thank you for your patronage. You have our word that we will continue to work hard and do our best to earn your trust and your business by providing you with excellent products, service, and a safe business environment.

Thank you,

Your Friends and Neighbors at Southern Oregon Subaru

Southern Oregon Subaru

3103 Biddle Rd
Directions Medford, OR 97504

  • Sales: 877-597-8590
  • Service: 877-597-8591
  • Parts: 877-597-8592